Official Government Services Portal

Baladi

Submit, track and resolve municipal complaints easily.

Participating Municipalities

No municipalities found.

Public Notices

No public announcements at this time.

Public Services

Areas you can submit complaints about. Specific categories vary per municipality.

Citizen Help

How to submit a complaint

Register an account, verify your identity, then file a complaint to your municipality with photos and a precise location.

How tracking works

Each complaint receives a tracking ID. Sign in to view real-time status updates, assigned department, and resolution notes.

Expected response times

Standard complaints are reviewed within 2 business days. Critical safety issues are escalated immediately.

Emergencies

For immediate hazards or risks to public safety, call your municipality hotline directly — do not rely on the complaint queue.

Platform Support

For help with the Baladi platform, login issues, or general inquiries.